Cancellation conditions

Winter 2022/23

New Year's Eve and February: up to 28 days before arrival, cancellation is free of charge. From 27 days to 7 days before arrival the cancellation fee is 50% of the tour price. In case of cancellation within the last 6 days before arrival we have to charge 90% of the travel price. In case of non-arrival or early departure 100% will be charged.

Low season: Cancellation up to 14 days before arrival is free of charge. From 14 days to 7 days before arrival the cancellation fee is 50% of the tour price. In case of cancellation within the last 6 days before arrival we have to charge 90% of the travel price. In case of non-arrival or early departure 100% will be charged.

Please note, that cancellations can ONLY be accepted in written form. So please send us an e-mail, in case you need to cancel your vacation with us. 


Are you insured in case of cancellation at short notice?
From experience, we recommend taking out travel insurance, e.g. via Europäische Reiseversicherung, where a corona infection or any other illness is also insured.