In the Family Room Julian children of all ages receive a 30% discount on the daily price. In the Comfort family Suite Rosalie children of all ages receive a 10% discount.
Children's prices for the Comfort Suite Rosalie on request.
Summer 2023:
Cancellation is free of charge up to 14 days before arrival. From 14 days to 7 days before arrival, the cancellation fee is 50% of the tour price. In case of cancellation within the last 6 days before arrival we have to charge you 90% of the travel price. In case of non-arrival or early departure 100% will be charged.
Winter 2023/24:
New Year's Eve and February: up to 28 days before arrival a cancellation is free of charge. From 27 days to 7 days before arrival the cancellation fee is 50% of the tour price. In case of cancellation within the last 6 days before arrival, we have to charge 90% of the travel price. In case of no-show or early departure, 100% will be charged.
January and March 2024: Cancellation is free of charge up to 14 days before arrival. From 14 days to 7 days before arrival the cancellation fee is 50% of the tour price. In case of cancellation within the last 6 days before arrival, we have to charge 90% of the travel price. In case of non-arrival or early departure, 100% will be charged.
We ask for your understanding that cancellations must be submitted by mail!
Are you insured in case of cancellation at short notice?
From experience, we recommend taking out travel insurance, e.g. through Europäische Reiseversicherung or ADAC, where a corona infection is also insured.
Tip: Please check beforehand whether you are insured against such financial losses: often through a golden credit card for the cardholder alone (note, not for the whole family) or through a premium membership with the ADAC!
We can also recommend the Hotel-Storno-Plus insurance. This is only a small amount and, in addition to cancellation insurance, it offers additional help and support for your hotel stay of up to 31 days - e.g. in the event of an interruption of your trip, an involuntary extension of your holiday, or a Covid-19 illness etc. You can get insurance in just a few clicks here.